FAQ

How much is delivery?

UK delivery for orders under £30 starts from £3.50.

UK delivery for orders over £30 and over - FREE

What are your candles and wax melts made of?

Our candles and wax melts are made from 100% natural soy wax, which is eco-friendly, renewable, and clean-burning. We use high-quality fragrance oils to create luxurious and long-lasting scents, ensuring a premium experience with each product. Soy wax also provides a longer, slower burn, allowing you to enjoy your favourite fragrances for even longer.

Do you offer gift wrapping?

Yes, we do! At Luxe Candles, we understand the importance of presentation when it comes to gift giving. That's why we offer a gift wrapping option for our candles. When purchased, each candle will be beautifully wrapped in our signature white textured Luxury Gift Box, complete with a luxurious gold ribbon.

However, please note that at the moment, we do not offer gift wrapping for wax melts. But stay tuned! We're working on introducing gift wrapping options for wax melts in the near future.

Do you offer Gift Cards?

We do offer electronic Gift Cards in denominations of £10, £15, £20, £25, £50 and £100 which can be emailed directly to the recipient or yourself.

I haven’t received any emails from you after placing my order? 

We understand some of our emails have been going into customer’s spam folders. Please check and if you find our emails are not there, please send us a message at hello@luxecandlesathome.com.

When will my order arrive?

We aim to post your orders within 3-5 working days. You will receive an estimated delivery date during checkout. If you need your order quicker please email us at hello@luxecandlesathome.com and we will see what we can do.

Do you deliver outside the UK?

Unfortunately we currently only deliver within the UK.