Candle Care Guide

Welcome to our Candle Care Guide where we enlighten the path to a perfect candle experience.
Caring for your Candle
  • Store candles in a cool, dry place with the lid or dust cover on. This will help to keep the wax clean and protect from dust and debris. All candles with a fragrance have a life span of roughly 6 to 12 months, depending on the scent.
  • Place your candle on a stable heat resistant surface away from any drafts. Never leave your candle unattended.
  • On your first burn, we recommend lighting your candle for 2-4 hours. Ideally you want to see the melted wax reach all edges of the glass. Anything less can create tunneling and uneven burning resulting in wax being left on the glass and can reduce the overall burn time of your candle. Longer than 4 hours, and your candle can get too hot and start to release soot and smoke. Allow your candle to cool for approximately 2 hours before relighting again.
  • When your candle is cool, trim your wick to 6mm before every burn. This will help keep the flame small and contained within the candle jar and prevent sooting.
  • We do not recommend burning your candle when there is 10mm or less of wax left in the jar as this can cause overheating or excessive sooting to occur.


Why does my candle look patchy?
Our candles are made from 100% soy wax. Soy wax candles, being natural and free from harsh chemicals, may occasionally develop what are known as "wet spots." These are irregular patches that appear as the wax cools and solidifies in different temperatures. The candle could leave us looking perfect but during transit, wet spots may develop. Rest assured, this is a common characteristic of soy wax and does not affect the quality or performance of your candle. It's simply a testament to the purity of the natural ingredients we use.
Why has the candle wax turned a white-ish colour?
This could be known as "Frosting". The candle wax can change to a white-ish colour which looks a bit like frost on a window. This is due to the natural soy wax molecules re-crystallising, usually due to temperature changes after the candle has been poured. As a natural soy candle will continue to harden well after it has been poured, we would recommend burning your candle sooner rather than later. Frosting is completely normal and will not affect the candle's performance.

We would love to see what further uses you have for the candle jar once you have burnt your candle. Send or tag us in any photos showing what you have come up with.
If you have any queries or require any further guidance with your candles then please do not hesitate to contact us at